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Terms of Use

March 27th 2026

These Terms of Use describe the terms and conditions that govern your use of the AdvoCare website (the "Site") where you can purchase products. These Terms of Use constitutes a legally binding agreement between you and AdvoCare International, LLC ("AdvoCare"). Nothing on this Site shall be construed as creating any warranty or other obligation on the part of AdvoCare.

ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE “ARBITRATION AND CLASS ACTION WAIVER” SECTION BELOW, AND IF YOU DO NOT OPT-OUT AS SET FORTH IN THAT SAME SECTION, YOU AGREE THAT DISPUTES BETWEEN YOU AND ADVOCARE WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION, AND YOU WAIVE YOUR RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, CONSOLIDATED, REPRESENTATIVE, COLLECTIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION.

Agreement. Please read the following information carefully before using this Site. By clicking the “I accept” button when you proceed through the checkout process or otherwise use or access AdvoCare’s services, you agree to be bound by these Terms of Use (“Agreement”). If you do not agree with any part of the Agreement, do not use this Site or AdvoCare’s services. AdvoCare reserves the right, in its sole discretion, to modify, alter or otherwise update this Agreement at any time. Any changes will be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change.

Disclaimer of Warranties. THIS SITE, THE MERCHANDISE, AND ITS CONTENTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. Some jurisdictions do not allow the exclusion of certain warranties. As a result, the above may not apply to you. These warranties are hereby excluded to the fullest extent permissible by law.

Limitation of Liability. UNDER NO CIRCUMSTANCES SHALL ADVOCARE BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT MAY ARISE FROM YOUR USE OF, OR INABILITY TO USE, THIS SITE OR THE MERCHANDISE. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, AdvoCare’s liability is limited to the greatest extent permitted by law or the amount paid for your order, whichever is less.

BY ACCESSING THE SITE, YOU UNDERSTAND THAT YOU MAY BE WAIVING RIGHTS WITH RESPECT TO CLAIMS THAT ARE AT THIS TIME UNKNOWN OR UNSUSPECTED, AND IN ACCORDANCE WITH SUCH WAIVER, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND, AND HEREBY EXPRESSLY WAIVE, THE BENEFITS OF SECTION 1542 OF THE CIVIL CODE OF CALIFORNIA, AND ANY SIMILAR LAW OF ANY STATE OR TERRITORY, WHICH PROVIDES AS FOLLOWS:

“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

Account Registration and Passwords. You may need to create an account to access certain features of our services. By doing so, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Your password may not be shared or used by more than one individual. It is your responsibility to choose a strong password (including numbers, capital letters, special characters, etc.), protect it from unauthorized use, and refrain from disclosing it to others. If your password is lost, stolen, or compromised, please use the “Forgot password” option and follow the steps provided. Should you continue to experience login issues, you may reach out to us through the “Contact Us” section for assistance.

Product Information and Availability. We try to keep product details, pricing, and availability accurate, but errors may occur. We reserve the right to correct such errors, update information, or change or discontinue products at any time without notice. Pricing may change from time to time.

Orders and Payment. By placing an order on this Site, you agree to pay the total price, including applicable shipping and taxes. Applicable sales taxes will be added at checkout based on your location. We accept all major credit cards, Apple Pay, and Google Pay. We reserve the right to accept or decline any order at our discretion, and we may cancel or refuse an order if payment cannot be processed or if the product is unavailable.

Subscription Terms. When you sign up for a subscription, you agree to receive recurring shipments of our products at the interval you select, and your payment method will be charged automatically at the start of each subscription period until you cancel. You may cancel or pause at any time by logging into your account and navigating to “My Subscriptions” on the left menu, but to avoid being charged for the next shipment, cancellation must be completed before the billing date. Subscription charges are non-refundable once a shipment has been processed, though products that arrive damaged or defective may be replaced or refunded under our return policy. We may update subscription prices, products, or intervals from time to time, and any changes will apply to your next billing cycle after we notify you.

Shipping and Returns. Our shipping and return policies, as set forth in our FAQ, are incorporated into and form part of this Agreement. Please see our Shipping and Returns FAQ for additional information.

Promotions, Discounts, and Coupons. Any promotions, discounts, or coupons are offered at our discretion, may be subject to additional terms, and may be modified or ended at any time without notice.

Termination of Accounts. We may suspend or terminate your account or access to this Site if you violate this Agreement or misuse our services. You may also delete your account at any time.

Privacy. For information about the collection and use of your information, please see our Privacy Policy.

Our Copyrighted Materials; Infringement Claims. The copyrights in all text, images, screens and other materials provided on this Site (collectively, the "Materials") are owned by AdvoCare and/or by third parties. Except as provided below, none of the Materials may be copied, distributed, displayed, downloaded, or transmitted in any form or by any means without the prior written permission of AdvoCare or the copyright owner. Unauthorized use of any Materials contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and/or other regulations and statutes. If you believe that any of the Materials infringe on any of your intellectual property rights, please contact AdvoCare immediately at the address provided below. Except as expressly provided herein, AdvoCare and the third parties reserve all rights with respect to the Materials, and may pursue all legally available options under both civil and criminal laws (and may cooperate with law enforcement agencies) in the event of any violations, including but not limited to, the right to terminate accounts of any user who has infringed a third party’s copyright three times. Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to AdvoCare’s Designated Agent through the procedure provided here. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL NOT RECEIVE A RESPONSE.

Trademarks. Trademarks and service marks that may be referred to on this Site are the property of AdvoCare or their respective owners. Nothing on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without our written permission. The name of AdvoCare or the AdvoCare logo may not be used in any way, including in advertising or publicity pertaining to distribution of materials on this Site, without prior written permission. You are not authorized to use our logo as a hyperlink to this Site unless you obtain AdvoCare’s written permission in advance, although we permit you to use certain designated features of the Site to use our logo as a hyperlink for designated purposes.

Right to Preserve and Disclose. AdvoCare may preserve all information you provide. AdvoCare may also disclose information you provide if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) complete your transaction; (b) comply with legal process; (c) enforce this Agreement; (d) respond to claims that any materials on this Site violate your rights or the rights of third parties; (e) protect the rights, property, or personal safety of AdvoCare, its users and/or the public; or (f) in the event that all or substantially all of AdvoCare’s assets are acquired by a third party.

Posted Content. For any reviews that you submit, you grant AdvoCare a perpetual, non-exclusive, irrevocable, royalty-free, sublicensable and transferable right and license to use, reproduce, communicate, distribute, share, copy, modify, such content into any form, medium or technology whether now or hereafter known without compensation to you. This license will survive the termination of these Terms of Use and your use of the Site.

Prohibited Actions. You agree not to: (a) decompile, reverse engineer, disassemble, modify, reduce the Site to human perceivable form or create derivative works based upon the Site or any part thereof; (b) disable any licensing or control features of the Site; (c) “frame” the Site or any portion thereof or otherwise cause the Site or its contents to appear to be provided by anyone except AdvoCare; (d) introduce into the Site any virus or other malicious code or routine intended to disrupt or damage the Site, or alter, damage or delete any Materials, or retrieve or record information about the Site or its users; (e) merge the Site or Materials with another program or create derivative works based on the Site or Materials; (f) remove, obscure, or alter any notice of the copyright or other proprietary legends on the Site or Materials; (g) sublicense, assign, translate, rent, lease, lend, resell for profit, distribute or otherwise assign or transfer the Materials or access to the Site to others; (h) use, or allow the use of, the Site or the Materials in contravention of any federal, state, local, foreign or other applicable law, or rules or regulations of regulatory or administrative organizations; or (i) otherwise act in a fraudulent, illegal, malicious or negligent manner when using the Site. Except as expressly provided herein, AdvoCare and the third parties reserve all rights with respect to the Site, and may pursue all legally available options under both civil and criminal laws (and may cooperate with law enforcement agencies) in the event of any violations.

Prohibition on Scripts, Bots, Third Parties, etc. You shall not access or use the Site by means of any automated program, expert system, electronic agent or “bot,” and shall not give any person or entity access to the Site.

Prohibition on Scraping. You are prohibited from “scraping,” copying, republishing, licensing, or selling the data or information on the Site for any commercial purpose, regardless of whether the data is publicly available or only available to logged-in users. “Commercial purpose” includes, but is not limited to, training or supplying such data or information to any artificial intelligence or machine learning program.

Ownership of Usage Data. AdvoCare may collect and aggregate data about your usage of the Site in accordance with our Privacy Policy, and AdvoCare shall be the sole owner of such information.

Links. Although AdvoCare controls a few hyperlinks in the Site, some links within this Site may lead to third-party websites. AdvoCare includes these third-party links solely as a convenience to you. The presence of a link does not imply an endorsement of the linked site, its operator, its contents, or that AdvoCare is in any way affiliated with the linked site. The Site does not incorporate any materials appearing in such linked sites by reference. AdvoCare reserves the right to terminate a link to a third party website at any time. The third party websites are not controlled by AdvoCare, and may have different terms of use and privacy policies, which AdvoCare encourages you to review.

Exclusions And Limitations; Consumer Protection Notice. If you are a consumer, the provisions in this Agreement are intended to be only as broad and inclusive as is permitted by the laws of your state of residence. If you are a New Jersey consumer, the terms under the “Links” section above do not limit or waive your rights as a consumer under New Jersey law and the provisions in this Agreement are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. In any event, AdvoCare reserves all rights, defenses and permissible limitations under the law of your state of residence.

Must Be At Least 18 Years Old to Use This Site. AdvoCare’s products and services are not for individuals under the age of eighteen (18). AdvoCare requires Site users to be of legal age to enter into agreements (typically, at least eighteen (18) years of age or older).

Site Controlled from United States; Prohibited Persons and Countries. This Site is controlled from offices within the United States. AdvoCare makes no representation that content or materials in this Site are appropriate or available for use in jurisdictions other than the US. Access to this Site content or materials from jurisdictions where such access is illegal is strictly prohibited. If you choose to access this Site from other jurisdictions, you do so at your own risk. You are responsible for your compliance with applicable laws. THE LAWS OF TEXAS WILL GOVERN THE CONTENT AND MATERIALS CONTAINED IN THIS SITE, WITHOUT GIVING EFFECT TO ANY PRINCIPLES OF CONFLICTS OF LAWS AND EXCLUDING THE UNITED NATIONS CONVENTION ON THE INTERNATIONAL SALE OF GOODS. YOU AGREE TO SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS LOCATED IN RICHARDSON, TEXAS IN RELATION TO ANY CLAIM, DISPUTE OR DIFFERENCE ARISING FROM THESE TERMS, AND YOU AGREE TO WAIVE ANY RIGHT OF REMOVAL OR TRANSFER WHETHER DUE TO FORUM NON CONVENIENS OR OTHER REASON.

You hereby represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.

ARBITRATION AND CLASS ACTION WAIVER.

EXCEPT AS SPECIFICALLY ALTERED BY THIS AGREEMENT AND SUBJECT TO A CONSUMER’S OPTION TO BRING A CASE IN SMALL CLAIMS COURT AS PROVIDED BELOW AND EXCLUDING CLAIMS RELATING TO EMPLOYEES, WE AGREE THAT ALL CLAIMS (DEFINED BELOW), BETWEEN YOU AND ADVOCARE WILL BE RESOLVED BY FINAL BINDING, INDIVIDUAL ARBITRATION, PURSUANT TO THE FEDERAL ARBITRATION ACT AND IN ACCORDANCE WITH JAMS (“JAMS”). SUCH CLAIMS SHALL BE ADMINISTERED BY JAMS PURSUANT TO ITS COMPREHENSIVE ARBITRATION RULES AND PROCEDURES AS SUPPLEMENTED BY JAMS MASS ARBITRATION PROCEDURES AND GUIDELINES THEN IN EFFECT (“JAMS RULES”). NEITHER YOU NOR ADVOCARE SHALL HAVE THE RIGHT TO BRING OR RESOLVE ANY DISPUTE AS, OR PARTICIPATE IN, A CLASS, OR REPRESENTATIVE, ACTION OR ARBITRATION.

IN THE EVENT OF AN IN-PERSON HEARING PURSUANT TO JAMS RULES, ARBITRATION SHALL TAKE PLACE:

(A) IF YOU ARE A CONSUMER, THE DISPUTE INVOLVES A MONETARY LOSS, AND YOU OPT TO PURSUE A CLAIM IN SMALL CLAIMS COURT ON AN INDIVIDUAL BASIS, THEN THE IN-PERSON HEARING SHALL TAKE PLACE IN THE COUNTY IN WHICH YOU RESIDED AT THE TIME OF THE DISPUTE OR

(B) IN ALL OTHER CASES, IN RICHARDSON, TEXAS,

OR AT THE OPTION OF THE PARTY SEEKING RELIEF, BY TELEPHONE, ONLINE, OR VIA WRITTEN SUBMISSIONS ALONE, PURSUANT TO JAMS RULES.

THE ARBITRAL TRIBUNAL SHALL BE COMPOSED OF ONE ARBITRATOR, WHO SHALL BE INDEPENDENT AND IMPARTIAL. IF THE PARTIES FAIL TO AGREE ON THE ARBITRAL TRIBUNAL WITHIN TWENTY (20) CALENDAR DAYS AFTER THE INITIATION OF AN ARBITRATION HEREUNDER, JAMS SHALL APPOINT THE ARBITRAL TRIBUNAL.

THE ARBITRATION SHALL BE CONDUCTED IN THE ENGLISH LANGUAGE. THE DECISION OF THE ARBITRAL TRIBUNAL WILL BE FINAL AND BINDING ON THE PARTIES. JUDGMENT ON ANY AWARD(S) RENDERED BY THE ARBITRAL TRIBUNAL MAY BE ENTERED IN ANY COURT HAVING JURISDICTION THEREOF.

EXCEPT IN THE CASE OF A CONSUMER DISPUTE AS MAY BE REQUIRED BY THE JAMS RULES GOVERNING CONSUMER MINIMUM STANDARDS FOR ARBITRATION PROCEDURES, THE PARTIES UNDERTAKE TO KEEP CONFIDENTIAL ALL AWARDS IN THEIR ARBITRATION, TOGETHER WITH ALL CONFIDENTIAL INFORMATION, ALL MATERIALS IN THE PROCEEDINGS CREATED FOR THE PURPOSE OF THE ARBITRATION AND ALL OTHER DOCUMENTS PRODUCED BY THE OTHER PARTY IN THE PROCEEDINGS AND NOT OTHERWISE IN THE PUBLIC DOMAIN, EXCEPT AND ONLY TO THE EXTENT THAT DISCLOSURE MAY BE REQUIRED OF A PARTY BY LEGAL DUTY, TO PROTECT OR PURSUE A LEGAL RIGHT OR TO ENFORCE OR CHALLENGE AN AWARD IN LEGAL PROCEEDINGS BEFORE A COURT OR OTHER JUDICIAL AUTHORITY.

THE ARBITRAL TRIBUNAL SHALL HAVE DISCRETION TO AWARD ALL FEES AND EXPENSES, INCLUDING REASONABLE ATTORNEY’S FEES, TO THE PREVAILING PARTY, AS DETERMINED BY THE ARBITRAL TRIBUNAL, PROVIDED, HOWEVER, THAT IN THE CASE OF A CONSUMER DISPUTE, ANY AWARD OF FEES AND COSTS MUST ADHERE TO JAMS RULES ON CONSUMER MINIMUM STANDARDS FOR ARBITRATION PROCEDURES.

IF JAMS REFUSES OR CANNOT ADMINISTER AN ARBITRATION OR JAMS ARBITRATION IS FOR ANY REASON UNAVAILABLE, THIS SECTION SHALL APPLY IN ITS ENTIRETY, EXCEPT

(i) ALL REFERENCES TO “JAMS” SHALL BE REPLACED BY “THE AMERICAN ARBITRATION ASSOCIATION” (“AAA”) AND

(ii) ALL REFERENCES TO THE JAMS RULES ON COMPREHENSIVE ARBITRATION SHALL (a) IN NON-CONSUMER CASES BE REPLACED BY THE “AAA COMMERCIAL ARBITRATION RULES” OR, (b) IN CONSUMER CASES, SHALL BE REPLACED BY THE “AAA CONSUMER ARBITRATION RULES AS SUPPLEMENTED BY THE MASS ARBITRATION SUPPLEMENTARY RULES AND THE CONSUMER DUE PROCESS PROTOCOL” (“AAA RULES”).

THE JAMS RULES AND AAA RULES MAY BE FOUND BY CLICKING THE HYPERLINKS BELOW:

JAMS RULES:

AAA RULES:

YOU MAY CHOOSE TO OPT OUT OF THE AGREEMENT TO ARBITRATE BY SENDING A WRITTEN OPT-OUT NOTICE (“NOTICE”) TO ADVOCARE. IF BY MAIL, THE NOTICE MUST BE SENT WITH FIRST CLASS POSTAGE PREPAID TO LEGAL@ADVOCARE.COM, ATTENTION LEGAL DEPARTMENT, OR, IF BY EMAIL, SENT TO ADVOCARE INTERNATIONAL, LLC, 2800 TELECOM PARKWAY, RICHARDSON, TEXAS, 75082, WITH THE SUBJECT LINE “ARBITRATION OPT OUT.” NOTICES MUST INCLUDE YOUR FULL NAME, RESIDENTIAL ADDRESS, AND EMAIL ADDRESS (IF APPLICABLE). THESE PROCEDURES ARE THE ONLY MECHANISMS BY WHICH YOU CAN OPT OUT OF THE AGREEMENT TO ARBITRATE. OPTING OUT OF THE AGREEMENT TO ARBITRATE HAS NO EFFECT ON ANY OTHER PARTS OF THIS AGREEMENT, OR ANY PREVIOUS OR FUTURE ARBITRATION AGREEMENTS THAT YOU HAVE ENTERED INTO WITH ADVOCARE. THE NOTICE MUST BE POSTMARKED OR EMAILED NO LATER THAN THIRTY (30) DAYS AFTER THE DATE YOU ACCEPT THIS AGREEMENT FOR THE FIRST TIME.

Despite the foregoing or anything to the contrary in this Arbitration and Class Action Waiver section, if any court, arbitrator, or arbitration administrator determines that all or any part of the preceding Arbitration and Class Action Waiver section is unenforceable with respect to any Claim that otherwise would be subject to arbitration under this Arbitration and Class Action Waiver section, then we and you agree that this Arbitration and Class Action Waiver section will not apply to that Claim, and such Claim will be resolved in a judicial proceeding in (a) a consumer dispute in small claims court in the county in which you resided at the time of the dispute or (b) in all other instances in state court in Dallas, Texas.

Not Authorized to Do Business In Every Jurisdiction. AdvoCare is not authorized to do business in every jurisdiction. Information published on this Site may contain references or cross-references to goods or services that are not available in your state or country.

Entire Agreement; Severability. You acknowledge that you have read and understood this Agreement and that you agree to be bound by its terms and conditions. You further agree that this Agreement, together with the Privacy Policy, which is hereby incorporated into this Agreement by reference, constitute the complete and exclusive statement of the Agreement between you and AdvoCare and supersedes all other proposals or prior agreements oral or written, and any other communications relating to the subject matter of this Agreement. If any provision of this Agreement is found unenforceable, it shall not affect the validity of this Agreement, which shall remain valid and enforceable according to its terms.

Contact Us

For further information, or inquiries about this Agreement, please contact:

AdvoCare International, LLC
2800 Telecom Pkwy
Richardson, TX 75082
1-800-542-4800
customerservice@advocare.com

NOTE: THE FOLLOWING INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING THE SERVICE PROVIDERS REFERENCED BELOW THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS.

Pursuant to Title 17, U.S. Code, Section 512(c)(2), written notification must be submitted to the following Designated Agent:

Service Provider(s): AdvoCare International, LLC
Name of Agent Designated to Receive: Todd Martin, General Counsel
Notification of Claimed Infringement:
Full Address of Designated Agent to
Which Notification Should be Sent:
2800 Telecom Parkway, Richardson, Texas 75082
Telephone Number of Designated Agent: 972-665-5897
Facsimile Number of Designated Agent: 844-437-7713
Email Address of Designated Agent: tmartin@advocare.com

To be effective, the Notification must include the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
  2. Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material;
  4. Information reasonably sufficient to permit the service provider to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
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